This isn't necessarily a VPN logging issue, but it could be a privacy problem, as crash data can include plenty of system information: device name or ID, account name, running processes, installed apps, memory dumps and more.
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The IPVanish Windows app doesn't do that, and has no setting we could find to tell you if the system is active, or to opt out. Many apps and services use app crash systems - you've probably seen them yourself - but most ask during installation if you're willing to allow them to operate. The policy says IPVanish uses Google's Firebase to collect crash information, 'to understand the source and cause of app crashes, and to develop & improve our Services.' What might this information include, and what happens to it? The policy doesn't say, beyond explaining that 'this data does not link back to any personal identifiable information on our VPN.'
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The document goes on to explain how the company collects some data via the website, its registration and payment procedures, but there's nothing you wouldn't expect: cookies, website analytics, email address and so on. IPVanish's Privacy Policy begins with a clear and reassuring statement: 'IPVanish is a zero-logs VPN service provider, which means that we do not keep a record of any connection, traffic, or activity data in regards to our Services.' IPVanish keeps zero logs on its users (Image credit: IPVanish) Logging
The Windows client offers a kill switch, DNS and even IPv6 leak protection to reduce the chance that your traffic or identity might be exposed online.
Monthly-billed plans aren't eligible.Īll of the DNS leak tests we performed showed that IPVanish didn't leak any of our information (Image credit: ProxyRack)
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IPVanish's VPN-only plan is $45 for year one, $90 for year two, a total of $135.īeware, there's no free trial, and although IPVanish offers a 30-day money-back guarantee, it's for yearly plans only. Surfshark's two-year plan costs just $2.69 a month for the first term (plus two free months), for instance, an upfront payment of $70. If you've no real need for web storage, though, opting for another VPN provider could cut your costs.
Buy SugarSync direct from the SugarSync site and you'll pay $18.95 a month for 500GB, so opting for the IPVanish plan saves a pile of cash and gets you the VPN effectively for free. If you make regular use of SugarSync, this looks like an excellent deal. It's only fractionally more expensive, too, at $5.49 for the first month of monthly billing, $10.99 afterwards, or $4.15 a month for the first year of the annual plan, then $8.15 on renewal.
IPVanish also offers a VPN + Cloud storage option using 500GB from SugarSync. The annual plan starts cheap at $3.75 a month for the first year, but then it doubles on renewal to a chunky $7.50. IPVanish pricing for its VPN service starts with monthly billing at $4.99 for the first month, $9.99 afterwards. IPVanish offers discounts on its regular price when you sign up for a longer plan (Image credit: IPVanish) IPVanish: Price and plans
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